Application: Panelka Jump | Effective Date: September 20, 2026 | Developer: Balkan Games Studio
This Privacy Policy applies to the mobile game Panelka Jump (the "Application"), developed and published by Balkan Games Studio ("we", "us", or "our").
This Privacy Policy explains what information may be processed when you use the Application, how that information is used, which third-party services are involved, and how online multiplayer, in-game communication, player reporting, and blocking features operate.
Panelka Jump can be played without creating a registered player account. Account registration and sign-in are optional and are provided through GDevelop Services.
If you choose to create or use a player account, GDevelop Services may process information required to authenticate you and maintain your player session.
Cloud-saved information may include gameplay-related data such as high scores, collected in-game currency, unlocked cosmetic items, selected characters or cosmetics, achievements, statistics, settings, and similar game progress information.
Panelka Jump includes online multiplayer functionality that allows players to participate in multiplayer sessions with other players. Multiplayer functionality is provided using GDevelop multiplayer and online services.
When using multiplayer features, certain information may be transmitted or made visible to other participants in the same multiplayer lobby or game session. This may include:
A technical player or account identifier may also be exchanged between participants' game clients where necessary to support player-safety features such as blocking and reporting. This identifier is not intended to be displayed to players in the normal user interface.
In-game chat messages are user-provided content and are transmitted as necessary to allow communication with other participants in the relevant multiplayer session.
Balkan Games Studio does not intentionally include the contents of multiplayer chat messages in the player's normal cloud-save data, leaderboard data, or permanent game-progress records.
The in-game chat is intended primarily for temporary communication during multiplayer use. Third-party online service providers may, however, technically process or temporarily handle information required to transmit multiplayer communications in accordance with their own systems, security practices, and privacy policies.
Players should not use the in-game chat to share passwords, financial information, home addresses, telephone numbers, private contact information, or other sensitive personal data. Information voluntarily sent to another player may be seen by that player.
Panelka Jump includes player-safety tools that allow players to report or block another participant during multiplayer use.
When you choose to report another player, the Application may send and store information in Google Firebase Firestore for the purpose of reviewing abuse, inappropriate behaviour, spam, harassment, threats, or other multiplayer safety concerns.
A submitted player report may include:
The current player-reporting system does not intentionally include the contents of multiplayer chat messages or the player's complete chat history in the report submitted to Firestore.
Report information is used for player safety, abuse prevention, moderation, investigating inappropriate behaviour, and enforcing applicable game rules.
Reports are not intended to be publicly visible to other players.
When you block another player, an identifier associated with the blocked player may be stored locally on your device.
This locally stored information may be used by the Application during opponent matchmaking to avoid reconnecting you with a player you previously blocked.
The local blocked-player list is not intended to contain chat message contents or other unnecessary personal information.
Because blocking information is stored locally, it may be removed if the Application's local data or storage is cleared.
Panelka Jump uses Google AdMob to display advertisements, including optional rewarded advertisements.
AdMob and related Google services may process technical information such as device information, IP address, advertising identifiers, ad interaction information, and similar data needed to provide, measure, secure, and improve advertising services.
Depending on your region, device settings, age-related requirements, and consent choices, advertising may be personalized or non-personalized.
More information about how Google uses information for advertising can be found at: Google Advertising Policies .
Panelka Jump may offer optional in-app purchases. Purchases on Android are processed through Google Play Billing.
Balkan Games Studio does not directly receive or store your payment card number or other complete payment credentials. Payment processing is handled by the relevant application store.
The Application may receive information necessary to determine whether a purchase has been completed and which in-game entitlement should be granted.
Panelka Jump uses third-party services that may process information under their own privacy policies.
Panelka Jump does not intentionally request sensitive runtime permissions such as access to your camera, microphone, precise location, or contacts for normal gameplay.
Internet connectivity is required for certain online features, including authentication, leaderboards, cloud synchronization, advertising, multiplayer functionality, in-game multiplayer communication, and player reporting.
Panelka Jump is intended for a general audience. We do not intentionally ask players to provide unnecessary personal information.
The Application may contain online multiplayer and text-chat functionality that allows communication between players. Players should not share personal or sensitive information through these features.
Player-safety tools such as reporting and blocking are provided to help users respond to inappropriate multiplayer behaviour.
Some third-party services used by the Application may process limited technical information necessary to provide the game, advertisements, authentication, purchases, multiplayer features, reporting functionality, or other online functionality.
Where required, age-related restrictions, consent requirements, and applicable platform policies are followed when providing advertising and online services.
If a parent or legal guardian believes that a child has provided personal information that should be removed, they may contact us using the details below.
Information processed through Panelka Jump may be used where necessary to:
Players who use a registered account may request deletion of their account-related game data and cloud-saved progress. To request deletion, contact panelkajump@gmail.com .
We may retain information only for as long as reasonably necessary to provide the Application, comply with legal requirements, resolve disputes, prevent fraud or abuse, review safety concerns, and enforce applicable agreements or game rules.
Multiplayer chat content is not intentionally stored by Balkan Games Studio as part of normal cloud-save or leaderboard records. Information required for transmission may be processed temporarily by the online multiplayer service used by the Application.
Player reports submitted to Firebase Firestore may be retained for as long as reasonably necessary to review the report, investigate abuse or inappropriate behaviour, prevent repeated misuse, resolve disputes, enforce game rules, or comply with applicable legal obligations.
Locally stored blocked-player information may remain on the player's device until the relevant local application data is cleared, removed, or otherwise reset.
Information processed independently by third-party providers may also be subject to those providers' own retention policies.
Depending on your country or region and applicable data protection law, you may have rights regarding your personal information. These may include the right to:
To submit a privacy-related request concerning information controlled by Balkan Games Studio, including account-related data or information contained in a player-safety report, contact us at panelkajump@gmail.com .
Information controlled independently by third-party providers may need to be managed through the privacy or account-management tools provided by those services.
We take reasonable steps to protect information associated with Panelka Jump and use established third-party platforms for authentication, cloud storage, multiplayer functionality, player-safety reports, advertising, and payment processing.
However, no electronic storage, online communication, or internet transmission method can be guaranteed to be completely secure.
Players should therefore avoid transmitting confidential or sensitive personal information through the multiplayer chat.
Third-party service providers used by Panelka Jump may process information on servers located in different countries.
Their processing is governed by their respective privacy policies and applicable data protection requirements.
Where applicable data protection law requires a legal basis for processing personal data, information may be processed on one or more of the following bases:
We may update this Privacy Policy when the Application, its functionality, multiplayer or communication features, reporting or blocking features, third-party services, or applicable requirements change.
The latest version will be published on this page, together with its effective date.
If you have questions, privacy concerns, multiplayer safety concerns, player-reporting concerns, or a request relating to your data, contact:
Developer:
Balkan Games Studio
Application:
Panelka Jump
Email:
panelkajump@gmail.com
Website:
Panelka Jump Official Website